Wholesale Ordering FAQ
On average, wholesale orders will be shipped or delivered 4-6 weeks from the order date. Everything is made by hand by yours truly! I can always provide you with an expected ship / delivery date as these times do vary depending on a variety of things. If you’re worried about getting your order by a certain date please reach out and I will do my best to accommodate! Sometimes things can be changed or glaze colors can be swapped out to speed up the process in a pinch.
Payment & Refund Policy
I’m thrilled to offer online ordering and checkout! This will allow you to see all the current options for wholesale at the click of a mouse and secures your spot in my production calendar even quicker! As soon as your order is received, I order all the materials for your special PO! Wholesale orders are non-refundable. However, In the rare event that I cancel or cannot fulfill a wholesale order you are always refunded for any payments made towards the order. By ordering via my wholesale portal, you’re agreeing to all the terms listed on this FAQ page.
I kindly ask for the following unless other arrangements have been made between us ahead of time:
Initial Wholesale Order Minimum: $500+ USD
Re-Orders: $300+ USD
I always do my best to offer as fair and even a pricing break as possible. Since each piece is handmade, labor and materials do vary slightly from item to item and a few items may be slightly more than a traditional 50/50 wholesale split. I hope you feel the value of having handcrafted work in your stores is worth the slightly higher per unit pricing on a few of the wholesale skus. I kindly ask that you retail these pieces AT or ABOVE the suggested retail prices.